FAQ Category: Monthly website maintenance

What service do I get for a monthly plan?

All of our monthly website maintenance plans come with these routine tasks: daily full website backup, 24/7 uptime monitoring, weekly security and malware scan, etc. Most of the plans also come with man-hours for us to complete any WordPress related task you send us. Go to our WordPress website maintenance page to find out more.

How does man hour task support work?

Let’s say you choose the M6 plan (6 hours) and your subscription begins on 10 Feb. This means that between 10 Feb to 9 Mar (1 subscription month), you can send us any website tasks you have. We will work on the task one by one and every time we completed a task, we’ll let […]

Are unused hours accumulated?

No. All unused hours in a subscription month will not be carried over to the next subscription month.

How do I send a task request?

At the beginning of your subscription, you will be assigned a project manager who you can send tasks to, he or she will be your main point of contact in Quix.

Our monthly WordPress website maintenance plan is great for businesses who need regular support for their WordPress website. The monthly plan comes in different tiers depending on the man-hour included. Some highlights of the tasks and service level guarantee that we provide (vary between plans):

    What can we help you with?

    Project / task title

    Describe your task in one sentence

    How soon do you need it done?

    Project / task in detail

    Tip: including links to your existing website or other website that you are referencing will greatly help us understand what you have in mind.

    What is your budget for this task?

    Tip: including links to your existing website or other website that you are referencing will greatly help us understand what you have in mind.

    What is your name?

    Your e-mail

    Your contact number