It really depends on the task you send us. Once we’ve received your task submission, our team will evaluate the time and effort needed to complete it and your Project Manager will explain to you the scope of the task as well as give you a transparent quotation. You can then decide whether to go […]
For website design projects we accept local bank transfer (online payment by credit card will see a 5% charge added to the project). For our monthly website maintenance and hosting service, we accept online payment by credit card.
For a task-based project (e.g. fixing a bug, improve website speed) we take 100% payment upfront. For a larger project (e.g. building a new website from scratch) we have a milestone structure where you’ll only need to pay once we complete a preset milestone.
In the rare case that we cannot complete your task, we will give you a 100% refund.
No. Once we have completed your website design project, you’ll own everything, from design to source code of the website. We’ll provide you with the login credentials to your WordPress backend dashboard where you can manage and update your website. We’ll also provide a tailor written user manual with detail screenshots and descriptions and steps […]
Our monthly WordPress website maintenance plan is great for businesses who need regular support for their WordPress website. The monthly plan comes in different tiers depending on the man-hour included. Some highlights of the tasks and service level guarantee that we provide (vary between plans):